Shipping policy

Order Processing:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

  • We offer various shipping options, which will be calculated and displayed at checkout.
  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days

Shipping Carrier:

  • We use major carriers such as USPS, UPS, and FedEx for domestic shipments.
  • International shipments are handled by DHL, FedEx, or local postal services.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number you can use to check its status.

Shipping Restrictions:

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items may be restricted for shipping to specific destinations based on local laws and regulations.

Damages and Issues:

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please contact the shipping carrier.